Privacy Policy

Information we collect

When you order, contact us, or create an account, we may collect your name, delivery address, email address, telephone number, order details, account preferences, and correspondence.

• Payment providers process payment details on our behalf; we do not store complete card information.
• Technical information may include IP address, browser type, device information, and website activity.

How we use information

• To prepare, deliver, and administer orders.
• To communicate about an order, reservation, question, or complaint.
• To prevent fraud, secure our services, and meet tax and accounting obligations.
• To improve our menu and website where permitted by law.

Legal grounds and sharing

We process information when needed to perform a contract, comply with law, pursue a legitimate business interest, or when you give consent. We may share only necessary details with delivery, payment, hosting, accounting, and IT service providers.

Retention and security

Sample retention period: order and invoice records are kept for up to seven years where required for Dutch tax administration. Other messages and account information are removed when no longer needed. We use reasonable technical and organisational safeguards.

Your rights

• Request access to, correction of, or deletion of your information.
• Object to or restrict certain processing and withdraw consent.
• Request data portability where applicable.
• Submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).