Terms & Conditions

Orders and acceptance

An order is a request to purchase. It becomes binding after we confirm acceptance. We may contact you if an item is unavailable, information is incomplete, or an order cannot reasonably be fulfilled.

Prices and payment

• Prices are shown in euros and include applicable VAT unless stated otherwise.
• Delivery or service charges are displayed before payment.
• Payment must be completed using an offered payment method. A payment confirmation does not override an order we cannot accept.

Pickup and delivery

Preparation and delivery times are estimates. Customers must provide accurate contact and address information and be available to receive the order. Food should be consumed or stored safely after receipt.

Reservations

A reservation is confirmed only after confirmation from the restaurant. Please arrive on time and tell us promptly if guest numbers change or you need to cancel.

Cancellations and complaints

Prepared food is perishable and generally cannot be returned under the usual withdrawal right. Contact us immediately about an incorrect, incomplete, or damaged order so we can assess an appropriate solution.

Liability and applicable law

Nothing in these terms limits rights that cannot legally be excluded. Dutch law applies. Consumers may bring disputes before the competent court as provided by mandatory consumer law.